Privacy policy

Updated 7 October 2026.

In short

  • This website sets no cookies and stores nothing on your device.
  • We don’t sell your data or use it for advertising.

Who we are

Carly is made by Carly Wellness Limited, registered in England and Wales, company number 17393818. Registered office: 167–169 Great Portland Street, 5th Floor, London W1W 5PF. Write to us at hello@carly.life.

This website

The site sets no cookies, uses no analytics script and loads nothing from other companies. Its fonts and images come from this site.

Our host, Cloudflare, keeps short security logs of requests to the site, such as IP addresses and times.

Your rights

You can ask to see, correct or delete your data, object to its use, restrict it, take a copy, and withdraw consent at any time. Write to hello@carly.life.

Complaints

If you’re unhappy with how we use your data, tell us at hello@carly.life and we’ll reply within 30 days. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Age

The website’s sign-up, the beta and Carly are for people 18 or over.

The Carly app

This section will describe exactly what the app collects and why before Carly is submitted to the App Store.

  • Your journal is encrypted on your iPhone, and you can lock it with Face ID.
  • Ask Carly reads your journal only if you allow it. When you ask about your journal, the passages it needs go to Gemini, Google’s AI model, in the European Union. Once sent, they’re outside your journal’s encryption.
  • Apple handles subscriptions and payments.

Changes

When this policy changes, the date at the top changes, and if the change matters we’ll tell people on the list by email.